Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At gqwdcies.shop, we are dedicated to providing customers with a secure and satisfactory shopping experience. If your purchase does not meet your expectations, our return and refund policy outlines the process for requesting assistance.

Return Eligibility

Customers may request a return within 30 days after the delivery date.

To be eligible for a return:

The item must be unused and remain in its original condition.
The product must include original packaging and all included accessories.
Customers must provide valid order information.

Items that have been used, damaged due to customer handling, modified, or returned incomplete may not be accepted.

Return Request Process

To start a return request, please contact our customer support team:

Email: info@gqwdcies.shop

Please provide your order number, product details, and the reason for your return request. Our team will review your request and provide return instructions.

Return shipping costs are the responsibility of the customer unless the product received is damaged, defective, or incorrect.

Refund Process

Once the returned product has been received and inspected, we will notify you of the refund decision.

Approved refunds will be processed to the original payment method within 5-10 business days. The final processing time may vary depending on your payment provider.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after receiving your order.

We will review the issue and provide an appropriate solution.

Order Cancellation

Cancellation requests must be submitted within 24 hours after placing the order. Once the order has entered fulfillment, cancellation may no longer be available.